solved I need an explanation for this Management question to help

I need an explanation for this Management question to help me study.

Read the article “A Complete Walkthrough of the Healthcare Revenue Cycle Management Steps”Write about what you have seen in practice or what you want to see in practice and what you found to be the most inefficient step in the processAfter identifying where you believe the inefficiency to be, briefly write what you feel could improve the processAlso identify what metric or indicator you would use to measure the effectiveness of you implementation https://www.adsc.com/blog/a-complete-walkthrough-of-the-healthcare-revenue-cycle-management-steps