solved I’m working on a communications discussion question and need guidance

I’m working on a communications discussion question and need guidance to help me learn.

Reflect on your use of the Big6 Research Model .
What step was the most challenging? How did you overcome the challenge?
Using the steps in the Big 6 Research Model, consider your process of locating sources, categorizing, organizing, critiquing, and presenting information for the project. What worked well for you?

Part 2 connecting to your future 

How will you use information and digital literacy in your place of work and future career ? 
How will you sustain your new knowledge in order to support your career goals?
Why is civility important at your place of work and in politics ?