solved I’m working on a history discussion question and need guidance

I’m working on a history discussion question and need guidance to help me learn.

Numerous events sprang up around the globe as American political leaders reconsidered their international relations. Two places, among others, challenged American policymakers. Cries of genocide and massacres occurred in the Balkan conflict and in the eastern African nation of Rwanda. Those conflicts provided opportunities for American diplomats to shape their role in the “new world order.”
INSTRUCTIONS

How did the United States respond to the crises in the Balkans (former Yugoslavia) and Rwanda?
How should the United States have responded to the crises in the Balkans (former Yugoslavia) and Rwanda? Why do you feel that way?