solved Select an organization that is active on social media. Analyze

Select an organization that is active on social media. Analyze the company’s social media campaign and the customer relationship strategies and tactics the company applies to enhance customer loyalty. In 500-750 words, address the following areas:Social Media Platforms: Describe the social media platforms used by the organization and discuss the relevance of these platforms to the audience using specific examples.Frequency and Engagement: Discuss how often the organization is posting on social media and provide examples of ways the organization is actively engaging with users (i.e. responding to or liking comments, reposting user’s content).Customer Relationships and Loyalty: Discuss two customer relationship management strategies and/or tactics that the company is employing to enhance customer loyalty and whether you think these are effective. Justify your ideas with specific reasons, facts, and examples.Recommendations: Discuss two ways the organization might improve its social media campaign and support your recommendations with illustrative examples.