solved Wall Street Journal, “Covid-19 Rewrote the Rules of Shopping. What

Wall Street Journal, “Covid-19 Rewrote the Rules of Shopping. What Is Next?” Link:  https://www.wsj.com/articles/covid-19-rewrote-the-rules-of-shopping-what-is-next-11615561232 (Links to an external site.)
Wall Street Journal, “Retailers’ Plan on Out-of-Stocks: Buy This Instead!” Link: https://www.wsj.com/articles/retailers-plan-on-out-of-stocks-buy-this-instead-11636297200 (Links to an external site.)
Logistics Management, “The Evolution of E-Commerce: Shaping benefits from emerging technologies,”  Link:  https://www.logisticsmgmt.com/article/the_evolution_of_e_commerce_shaping_benefits_from_emerging_technologies (Links to an external site.)
Please review the assigned materials before answering the questions below.
Questions:  ——————————————————-
The Wall Street Journal article titled “Covid-19 Rewrote the Rules of Shopping. What Is Next?” suggests that shopping malls will be back, but different after the pandemic? How can lean supply chain management be used to support the return of customers to shopping malls?
To deal with supply disruptions, the Wall Street Journal article titled “Retailers’ Plan on Out-of-Stocks: Buy This Instead!” indicates that retailers will push shoppers to accept substitute products when products are out-of-stock. What is the impact on the perfect order metric when shoppers purchase substitute products? Why should more firms use this metric to evaluate the performance of their suppliers? (Chapter 16)
The article from Logistics Management discusses the evolution of e-commerce and emerging technologies. How can the emerging technologies discussed in the Logistics Management article help firms manage the Three-Vs of inventory management (See Section 16.7) to improve e-commerce stores after the COVID-19 pandemic?