solved You and your partner are the CEO and President of

You and your partner are the CEO and President of a large firm located in a busy downtown area. Your office uses a model that schedules all employees to work remotely from home some days, and work in the office other days–this schedule is such that there is never a day when all employees are in the office at the same time. For the past 10 years, your company has had a contract with the parking garage adjacent to the large office building where your firm is located and the owners of the parking garage have given your employees a deep discount. You recently learned that the building that houses the parking garage had been sold. When you contacted the new owners to negotiate a new contract, you were told that there would be no discounted contract for your employees as a whole. Individual employees will now have to make their own arrangements with the garage (or park elsewhere) and prices will be going up. These changes take effect next month. You must deliver this news at the end of the monthly, all-employee, virtual meeting. In your discussion, be certain to include considerations for employees with disabilities, as well as present some of the more environmentally friendly options such as carpooling, and public transportation.
Opening and Closing• Opening clearly indicates reason for message, suggests “bad news,” frames news in best possible light, effectively sets stage for message to follow
• Considers the various needs of all audience members
• Closing wraps up presentation in a clear way that continues to build goodwill
Content• Delivers bad news clearly and explains the
reasons behind it without blaming anyone
• Offers a clear, realistic solution(s) that is well supported and convincing to all audience members
• Maintains, as much as possible, goodwill with all audience members; minimizes damage of the bad news
• Demonstrates empathy for the impact the situation will have on the audience
• Looks to the future in a positive way in light of bad news
Organization & Style• Information is clearly organized and easy to follow and does not include irrelevant information or repetition.
• Message is concise, coherent and consistent across speakers, and team members speak for equal time.
• Tone represents the organization in a professional manner that contributes to goodwill
• Bad news is effectively buffered
• Effective word choice, negative language is minimized, positive language is maximized