solved Gatherin and analyse information (qualitative data) on a product’s target
Gatherin and analyse information (qualitative data)Â
on a product’s target market, to gain an in-depth understanding of how a consumerÂ
goes through each stage of their decision making process.
You are required to interview two people who have purchased the same product
within the last six months. This product can be either a good or a service. (YourÂ
interviews can also be conducted over the phone, via Zoom, Skype where needed.
In this case, you will need to send the informed consent form to your interviewee,Â
have them sign it, and return it to you).
In your assignment you will examine the answers to your interviews in relation to theÂ
different concepts of the decision-making process. The information that you haveÂ
gathered will also be used in Assignment 2.
PLEASE NOTE: You will need to ask each of your interviewees to complete and signÂ
the Informed Consent form, which is located on the MySCU site, before you beginÂ
the interview. You need to ensure your interviewees sign the Informed ConsentÂ
Form. Assignments submitted without the completed signed informed consent formsÂ
will not be marked until they are submitted.Â
Part 1. Background information on the product/service/organisation selected
(10%)
Provide a brief background to the product you have chosen, and include a briefÂ
discussion on the brand/s.
Part 2. Primary research (40%)Â
Interview two consumers who have purchased the same product (good or service) inÂ
the last six months. It can be the same brand or different brands.Â
Based on your findings from the interviews you need to discuss the following:
1. What was purchased2. Discuss the kind of purchase it was (habitual, limited, extended) and whetherÂ
it was a low involvement or high involvement decision
3. The decision making process for each of the interviewees. Your discussionÂ
will need to include:
1. A clear overview of the problemÂ
2. What was involved in the information search
3. The evaluative criteria and the consideration set of the consumer andÂ
how the consumer made their decision
4. Where and how it was purchased and the environmental triggersÂ
happening at this stage of the decision making process
5. What happened at the post evaluative stage.
Part 3. Compare the primary research with academic literature (25%)
How does the behaviour of your interviewees compare with consumer behaviourÂ
literature? This section of the assignment requires you to discuss your interviewÂ
findings with evidence from relevant literature by referring to at least three different
current academic peer reviewed articles. Discuss any differences between your
findings and analysis with that of the literature.
Part 4. Summary of the purchasing behaviour (15%)
Based on your discussion from Part (2), which stage of the decision making processÂ
appeared to be the most important for each of the interviewees? Why?
Presentation, clear structure, referencing, communication, integration ofÂ
theory (10%).
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