solved Kindly participate your views on this topic. You can add

Kindly participate your views on this topic. You can add more about related this topic.The Forrester Group maturity modelThe Forrester Group maturity model describes the different stages of maturity in terms of howpeople are supported throughout the knowledge management cycle. This KM maturity model consists ofthree phases. I) Assisted, II) Self-Service, and III) Organic.In the first phase, Assisted, Other people are needed in order for knowledge workers to find valuablecontent and to connect with the subject matter experts.In the second Phase, Self Service, employees are able to make use of KM systems such as knowledgerepositories, in order to find content and link to experts by themselves.In the final Phase, Organic, knowledge management has ceased to be an extra burden but has insteadbecome part and parcel of how the knowledge work gets done every day.