solved Make a power-point presentation of your discussion board (Assignment-1) and

Make a power-point presentation of your discussion board (Assignment-1) and present in the class. 
Presentation Topic: 
“Customer-Centric Supply Chains. Too Risky to Build? Or Too Risky Not To?”
For the presentation there are some requirements which you need to follow: 
There should be a minimum of 10 slides in the presentation with a good background design, readable font size, and style with the appropriate color.
The presentation must have the following format:
?  
? Student’s Info Page description
? Introduction of the topic
? Description of SCM and Future approach
? SCM and Customer Centric approach
? Define customer centric process
? Challenges being faced by experts                                                                                         
? Possible solutions and suggestions
? Conclusion
? References
This is my answer

The customer-centric supply chain is a process whereby all consumers experience enhancement initiatives set to distribute final goods from the suppliers to consumers. It focuses on providing a positive consumer experience on the process or point of sale and after-sale to generate profit for the business and bring about competitive advantage. This narrative points out that if the business does not engage in a Customer-centric supply initiative, it may collapse or not perform well in the future. Hence bringing the aspect of too risky not to incorporate the process may influence the business negatively in the future.
According to Lora Cecere, the founder of the supply chain insight initiative argues that adopting customer-centric and outside building processes is more challenging, especially to the traditional supply chain thinkers (Cecere, 2013). The procedures of inside-out firmly and incorporated into orders and the purchase orders. Stimulating this prototype is viewed as too risky by many readers, but the insight is not the reality. However, the riskiest path is just doing nothing or not attempting.
In Her journal, Lora illustrates how she documented a customer-centric supply chain blog in 2020. She presented the document in Supply Chain Insight Global Summit to describe the Sleep Number model aspect to showcase the customer-centric supply chain process (Cecere, 2010. The company developed one of the most efficient customer-centric supply chain models, hence outperforming its competitors from the industry. For example, it built a supply chain outside-in to emphasize brand delivery target (Cecere, 2010). s. According to Lora, about 95 percent of companies fail to accomplish the customer-centric model to initiate an outside-in process. Her argument on developing the ‘Sleep Number’ model hopes to break the traditional paradigm in many companies.
The Sleep Number model produces Beds, but the business focuses on its customers’ wellness and health. This model on the supply chain designs delivers growth twice more than its competitors, outdoing them in costs, Return on investment capital, and profits (Plank, 2015). According to the report, the company is growing twice higher than other companies due to its primary focus on customer experience. The company has excelled in many ways, such as operating more than 600 stores in 50 states and winning an award in JD Powers concerning customer satisfaction.
References
Cecere, L. (2013). Big Data Handbook. Supply Chain Insights, 1-21.
Cecere, L. (2010). The rise of social commerce. A Trail Guide for the Social Commerce Pioneer, 7.
Plank, R. E. (2015). Supply chain metrics that matter, by Lora M. Cecere. Wiley, 2014. Journal of Business-to-Business Marketing, 22(4), 333-335. https://doi.org/10.1080/1051712x.2015.1053376