solved Powerpoint or this one https://www.lucidchart.com/pages/business-process-mapping 1. Can you

Powerpoint or this one https://www.lucidchart.com/pages/business-process-mapping 
1. Can you provide an explanation of the current and future process like the below example?
For example, “Business Online Purchase Process”
Select Items- Ordering online start with selecting a series of item from an e-commerce website such as Amazon.
Place Order- When one has selected all items that they need they place an order and make the purchase.
Order Complete?-The system checks whether the order has been placed and the correct amount has been paid.
2. Recommendation: Pls explain in detail the process as well as your recommendations for the future improved process. What did you recommend for the future improved process and why? 
“Map a second desired future process which may utilize information technology, tools, or improved data management resulting in an improvement of one of the six areas for IT investment.” 
1. Explain your future process step by step like you explained in the current process.
2. Recommendation: Your recommendation is not explained very well. Pls explain in detail the process as well as your recommendations for the future improved process. What did you recommend for the future improved process and why?