solved Watch the video The Hidden Story and then respond to

Watch the video The Hidden Story and then respond to the following.
In your first post:
a) With respect to the video:
Think about a time when someone showed you empathy for you. How did it make you feel?
How can a lack of empathy destroy loyalty?
In what kinds of situations is it important to show empathy?
b) Post responses critiquing two classmates’ solutions. Describe why you agree or disagree with their choices. Offer any suggestions about how this can create a change in the health care field.
Student 1:
Hello everyone,
I am a Coordinator for the Sterile Processing Department at one of Montana’s largest hospitals. I am in this program because our Supervisor is retiring within the next few years and has been preparing me to take over the department. While there is always the chance that someone else will get the job, I am trying to make myself the best possible candidate. My favorite class so far has definitely been Health Care Policy. While it did not apply directly to my career, I was able to focus my assignments on social justice issues that are important to me. I also think that this was an important class to push people’s comfort zones and expose them to perspectives different from their own. I already have an avatar and am not comfortable with posting other pictures of myself.
One of the best examples of someone being empathetic to me happened while I was in school for my Biology degree. I had recently been diagnosed as bipolar and was struggling in school. I didn’t pass a chemistry class that was a prerequisite for Comparative Anatomy and had to talk with my advisor (who happened to teach the anatomy class). He had been my professor for a previous class and knew that I was a hard worker. He asked me if everything was ok and when I explained my situation he said that he would allow me in the class as long as I gave him updates on how I was doing in chem. He also gave me some resources for tutoring and told me about Kahn Academy which helped me get an A in chem the second time around.
Apathy towards a person’s struggles damages loyalty by showing that you don’t respect them as a whole person. People exist outside of their jobs and everyone can have bad days or be struggling. I once worked at a restaurant where the owner would make you get your own shift covered if you were sick. You could literally be bedridden and have to call around until someone agreed to cover you. He absolutely did not care about your life outside of work and would make you feel guilty any time you asked for time off. Why would I want to be loyal to someone who only saw me as a way to make money?
I think it is important to show empathy in almost every situation, even when people are being unkind to you. While you should stand up for yourself in the moment you shouldn’t hold a single instance against someone. If it continues to be a pattern then you should think about whether they are someone you want to interact with. I draw the line at rascist, sexist, homophobic, etc behavior or anything physical. 
Student 2:
Hi Class,
I am a native here in Arizona, during my free time I like to travel and participate in outdoor activities. I also enjoy crafts, recently I have started to retrain myself to play the flute when I get a chance and spending time with my family, boyfriend or lounging about with our cat Bentley. At this time I currently work as a lab coordinator for an oncology/lyme disease medical center. After completing this program my plans are to gain more experience where I am and touching a little bit in each department where allowed and work my way up to management. As far as favorite class I currently don’t have one picked out, I have truly enjoyed them all so far.
A time when someone showed me empathy was when my uncle had passed away in a tragic accident. He and I were extremely close and I was heartbroken when I heard of his passing. My best friend had reached out to me once she had heard and was able to relate with me as she had recently lost a cousin whom she was close with as well. She was able to understand the the level of grief I was experiencing and it was nice to have someone who had been in that position as well. It made me feel peace in a way knowing that I could relate with her on that level and she truly understood how much I was hurting. It was nice to have a someone to talk to rather than just a “generic’ conversation about a loved ones passing.
The lack of empathy when it comes to loyalty can be dire to relationships. If someone in any kind of relationship is lacking empathy it can create issues such lack of understanding, respect, etc. It can make it hard for relationships to function on a mutual level, each person must be willing to give and take and with that loyalty can be achieved. If someone does not feel as if they are being understood or cared about in the sense of empathy it can create people to be pushed away and not feel like they can rely on said person and end up ruining a friendship, relationship, business relationship etc.
I feel that it is important to show empathy in any case as you never truly know what someone may be going through whether it be a patient, friend, spouse etc. Listening and understanding what they are expressing can one determine when it is appropriate to. It is never a good or bad time in my opinion to show empathy to others regardless if it is big or small.