solved Operations are composed of many different processes to fulfill customer

Operations are composed of many different processes to fulfill customer needs and requirements. The value chain is a higher-level view of those processes from a customer view. In order to meet customer requirements like quality and cycle time, organizations need to identify the value chain, subprocesses and measures needed to meet the customer needs.   
Consider a process from an organization you are familiar with. In 850-1200 words, complete the following:

Identify the steps in the high-level value chain required to fulfill the customer requirements from beginning to end. 
From the high-level value chain steps, identify the operational subprocesses.  
Identify those metrics that the organization should monitor at both the value chain level and subprocess level.  
Based upon the process you described above, if an organization needs to improve a process within the value chain, how would you analyze the process and metrics to know that the process is not working
Explain what steps the organization could take based upon your analysis for value chain improvement.  For a paper of this size, I would expect at least three references with matching in-text citations. I strongly suggest you use these resources.
B2B.com. (2018). Value chain analysis: An internal assessment of competitive advantage. https://www.business-to-you.com/value-chain/
Zucchi, K. (2018) Value chain analysis. Investopedia. https://www.investopedia.com/articles/investing/11…
Beers, B. (2020). Value chain analysis: Advantages and disadvantages. Investopedia. https://www.investopedia.com/ask/answers/061115/wh…
Mindtools.com (2020). Porter’s value chain: Understanding how value is created within organizations. https://www.mindtools.com/pages/article/newSTR_66….REMEMBER: Supporting activities and subprocesses are not the same and the instructions ask specifically for operations subprocesses. You must have a target organization to use as an example.