This portfolio work project, quality analysis and assurance evaluation, is based on your selected business or IT project. You may choose to base your assessment on the Revive LLC case study, for the development of a new online employee orientation module. Both Human Resource (HR) and Information Technology (IT) employees, as well as contractors, will be utilized in this project.Project Quality Management is defined “as a methodology that includes the processes for incorporating the organizations’ quality policy regarding planning, managing, and controlling project and product quality requirements, in order to meet stakeholders’ expectations” (Project Management Institute, 2017, p. 717).The quality management plan describes how the project team will implement quality policies to meet project requirements and satisfy the customers’ needs and expectations. A project plan usually includes a quality statement. This document deals with quality planning, quality assurance, and quality control through testing and continuous improvement of the project processes and the project deliverables. If the organization has a PMO and IT governance, a project needs to follow the basic framework and structure specified for all IT-related activities and projects in that organization. Since quality planning is one of the key facilitating processes in the project planning process, it must be performed as planned and in parallel with other planning processes. The term quality can assume different meanings, depending on the circumstances in which it is applied. For example, as a customer, your quality requirements may be different from that of the product or service provider.ReferenceProject Management Institute. Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Sixth Edition and Agile Practice Guide. Newtown Square. PA. 2017.ScenarioFor this assignment, choose either Option A or Option B. You do not need to do both. Both options will be graded using the same scoring guide.Option A: Project Revive LLC is a consulting firm of highly charged and accomplished project managers whose main stream of revenue comes from managing the turnaround of failing projects. As a consultant with Project Revive LLC you will study, analyze, and manage a failed project from NearlyFree.com. NearlyFree.com is a fictitious company and the project documents for NearlyFree.com project scenario are located in course resources for this assignment. The NearlyFree.com project was originally scoped to develop and deploy an automated web-based training system for new employees to reduce the workload and cut down personnel resources required to complete the new employee orientation (NEO) training.Your analysis of the failed new employee orientation (NEO) project continues by examining the project with respect to quality.Option B: You may choose a business of your own to analyze. It must include (but is not limited to) the following criteria:Clearly indicate the title of the project in every assignment.You must have access to the following documentation:Scope statement.Final deliverable and product definition.Project work breakdown structure.Project schedule.Quality plan.Project costs (estimates and actuals).Your RoleFor both Option A or B, you are the project manager.RequirementsMicrosoft Project is the recommended software tool for this course due to its wide industry acceptance and its use in many project management professional roles. To make this easier, you have the ability to download and install your own version of MS Project for use in this course. See the Software Preparation and Technology Access activity for more information.Practice using MS Project in this course will prepare you for future professional PM roles and responsibilities; please use MS Project for those tasks supported by MS Project. If you have access to other tools such as MS Visio, MS PowerPoint, MS Word, or other project management software that you believe may still meet the requirements of this course, please discuss your selected alternative with faculty.Use the PMBOK® Guide as the model for developing the deliverables.Part 1: Quality Plan AnalysisDeliverable: Complete a quality plan analysis of a failed project.Analyze the approach used in the original project quality management plan and determine how well the final project deliverable met stakeholder expectations. Assess the organizational structure and influences of the company to determine if additional project requirements are needed to improve the quality of the final deliverable or final product.Complete the following tasks and discuss how each one will contribute to a successful project. Where necessary, define assumptions you made.Analyze the quality assurance plan of the failed project by:Evaluating quality standards defined for the failed project.Analyzing the product quality using the selected quality standards.Recommending additional quality standards for the project.Part 2: Quality Assurance PlanDeliverable: Develop a new quality assurance plan for the turnaround project.From your experience, you already know the value of a comprehensive quality assurance plan. To convince the NearlyFree.com management that the NEO project turnaround will be successful. As part of the turnaround plan:Prepare a cost of quality (COQ) analysis using a common method to classify cost.Develop a new quality assurance plan for both planned and systematic activities.Explain how the quality assurance plan supports project quality.Consider its impact throughout the project.PreparationUse the software of your choice to develop the deliverables for this assignment.This assessment has two deliverables:Develop a comprehensive Project Quality Analysis report.Develop a comprehensive Project Quality Assurance report.Deliverable FormatReferences: There is no set number of references required for this assignment. Use scholarly or academic sources where applicable.Format:Microsoft Project is not required for this assignment. This assignment has two parts and two deliverables.Use your choice of MS Word, MS Visio, or MS PowerPoint to develop the comprehensive analyses.These analyses are professional documents and should therefore follow the corresponding Academic and Professional Document Guidelines PDF, including single-spaced paragraphs.Use APA style and format for references and in-text citations.EvaluationBy successfully completing this assignment, you will demonstrate your proficiency in the following course competencies through corresponding scoring guide criteria:Competency 3: Apply project quality tools and techniques to ensure project success.Analyze quality standards of a failed project.Analyze the product quality using the selected quality standards.Recommend additional quality standards for the turnaround project.Analyze the quality assurance plan for a failed project.Develop a new quality assurance plan for planned and systematic activitiesCompetency 4: Communicate effectively in a professional manner consistent with he standards of project management.Prepare a cost of quality (COQ) analysis.Your course instructor will use the scoring guide to review your deliverable as if they were your immediate supervisor. Review the scoring guide prior to developing and submitting your assignment.ePortfolioThis portfolio work project demonstrates your competency in applying knowledge and skills required in the workplace. Include this in your personal ePortfolio.Topic ResourcesIf you have little or no background in business, you may find the following resources helpful in providing some foundational knowledge on this unit’s topic:Project Management Skills. (n.d.). What is quality assurance? Retrieved from https://www.project-management-skills.com/what-is-…Project Engineer. (2017). Project quality assurance according to the PMBOK Guide. Retrieved from http://www.projectengineer.net/project-quality-ass…If you are interested in learning more about the topics in this unit, the following resources may be helpful:Cîrţînă, L. M., Cîrţînă, D., & Davaris, A. (2015). Quality assurance as major process of quality management in projects. Applied Mechanics and Materials, 809–810, 1305.Salkeld, D. (2013). Project risk analysis: Techniques for forecasting funding requirements, costs and timescales. Burlington, VT: Gower.ISO 9000 and 10,000 (Discussion portion/section)Based on the unit readings, explain how the PMBOK® Guide approach to quality management is compatible with the quality standard you have chosen, such as the International Organization of Standardization (ISO), as detailed in the ISO 9000 and the 10,000 series of standards and guidelines.Kerzner, H. R. (2017). Project management: A systems approach to planning, scheduling, and controlling (12th ed.). Hoboken, NJ: Wiley.Section 20.1, “Definition of Quality,” pages 698–699.Project Management Institute. Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Sixth Edition and Agile Practice Guide. Newtown Square. PA. 2017.Section 8.3, “Control Quality,” pages 298–305International Organization for Standardization (ISO). (n.d.). Retrieved from https://www.iso.org/standards.htmlCite an example of how you will identify and incorporate the requirements of an existing quality standard of a project that will assure stakeholder expectations are being met.Topic ResourcesIf you have little or no background in business, you may find the following resources helpful in providing some foundational knowledge on this unit’s topic:Streun, G. (2014). Project quality management in practice. In Dinsmore, P. C., & Cabanis-Brewin, J. (Eds.), The AMA Handbook of Project Management (4th ed.) (pp. 115–120). New York, NY: Amacom Books.Drob, C. (2013). Overview about project quality management. Studies and Scientific Researches: Economics Edition, 18(10). Retrieved from https://doaj.org/article/d4f75c48b87c4c1e8cf893a90…Project Management Skills. (n.d.). Project quality management. Retrieved from https://www.project-management-skills.com/project-…McClintock, T. (2017). What is project quality management? Retrieved from https://www.globalknowledge.com/blog/2017/04/10/wh…If you are interested in learning more about the topics in this unit, the following resources may be helpful:Bongiovanni, A., Liguori, G. L., Colotti, G., Cirafici, A. M., Carlo, M. D., Digilio, F. A., . . . Kisslinger, A. (2016). The qPMO network: Quality management tools to improve research efficiency, reproducibility, data management and dissemination. PeerJ PrePrints.Poth, A. (2016). Effectivity and economical aspects for agile quality assurance in large enterprises. Journal of Software: Evolution and Process, 28(11), 1000–1004.Aamir, M., & Khan, M. N. A. (2017). Incorporating quality control activities in scrum in relation to the concept of backlog. Sādhanā, 42(7), 1051–1061.

Customer Equity Model – An Interactive ExerciseThis spread sheet and associated exercise is designed to give you some insight into the customer equity approach to marketing management. The spreadsheet is an example of a customer equity type of model. Marketing managers are increasingly combining art and intuition with quantitative models. The Customer Equity Model allows you to change assumptions and estimate the impact on a firm, company, or product’s customer equity. The learning objectives of this exercise are as follows:To introduce you to customer equity conceptsTo introduce you to an example of a quantitative marketing model To explore how such a model can help you to make decisions about how to allocate marketing resources.To describe strategic options available to marketing managers.To achieve these objectives I have designed the following activities so that you can first understand the spread sheet and then use it to make some marketing decisions. In class, we will be reviewing the model by discussing some of the following “big picture” questions:1.In the real world, how would a marketing manager determine the values for some of the variables in the model (cells B4:B15)? 2.What are the advantages of the Customer Equity Model?3.What are the disadvantages of the Customer Equity Model?4.What other thoughts do you have about the Customer Equity Model?5.What have you learned about marketing from this experience?Follow the instructions on the following pages to get a better feel for how the Customer Equity Model works. Think about the question in each section and write down your responses. Please respond to both the questions above and those below in each section (questions 1-4).Getting to Know the Customer Equity ModelYour first assignment is simply to understand the variables that you can change in the model. You are able to change the numbers in green and immediately see the change in customer equity in purple. read the comments – which define each of the variables that you can change. By running your cursor over cells A4 – A15 and A43, a definition of each element will appear in a yellow box. Next, look to the right of each green number to learn a little more about the assumptions used to build the model. Let’s try playing with the model a bit. Start with the numbers listed below (which were included when you originally downloaded the model). These numbers may be reflective of what a small e-tailer might face. Let’s assume these numbers represent data for “Monterrey Little SportE-Bookstore” (MLEB) a fictional online book retailer who specializes in books about sports. Looking through the spread sheet note the following are the default numbers (see below):DEFAULT SPREADSHEET VALUESVariables in the Model Which May Be Changed1. Acquisition costs per customer$75 2. Average revenues from a new customer in first year $150 3. Contribution margin 40%4. Number of new customers in Year 110005. Number of new customers added due to marketing efforts30006. Customer retention rate60%7. Retention/maintenance costs for current customers$10 8. Annual revenue growth from customers 20%9. Cost savings (change in contribution) for retained customers1%10. Referrals from current customers20%11. Price premium from current customers0%12. Discount rate for present value calculation3%Customer Equity: NPV of Customer Contribution $320,910Look at the level of customer equity (in purple) – cell B32 and above.What about the contribution level over the years (see row 61). In what year does the firm first have positivecontribution? (Note that fixed costs are not included, so there may be other costs, too.) What would this say about the company’s cash flow? Review other numbers and note anything you find interesting and why.Now let’s play some “what if?” games with our model. Make the following changes to the numbers and note the changes in customer equity. First, let’s look at an acquisition focused strategy and assume that MLEB wants to investigate the possibility of increasing its online advertising at a number of sites. The more aggressive promotional campaign increases acquisition costs per customer, but also the number of new customers per year. Based on past experience, the owner of MLEB assumes that acquisition costs will increase to $82 per customer and the number of new customers per year to 4000. Change acquisition costs per customer (cell B4) to $82 and cell B8 to 4000.Using the Customer Equity Model as your evaluation tool, would this be a good strategy compared to current practice? What would customer equity be if you were able to increase the annual number of new customers to 4500 (cell B8) with only the $7 increase in customer acquisition costs (cell B4 from 75 to 82)? What if this increase resulted in new customers being only 3500 (cell B8)?Using your intuition, do you think that this strategy should change any other variables in our model? Note that right now we are not changing any other variables – but what variables could change?Is there any other analysis you would recommend?The owner of MLEB was also considering an alternative acquisition-oriented strategy with a program that rewarded current customers that referred new customers to the store. Each time a current customer referred a new customer, the current customer received a $10 credit. The owner assumed that this would increase acquisition costs by $3 (this included advertising to announce the program, the cost of rewarding customers, and of course not all new customers would come from this method). He also thought this would increase referrals percentage to 40%. First, change all numbers back to the default spreadsheet values shown in number 2 above. Next, change acquisition costs (cell B4) to $78 and change referrals from current customers (cell B13) to 40%. Using customer equity as your evaluation tool, would this be a good strategy compared to current practice?Using your intuition, do you think that this strategy should change any other variables in our model?Is there any other analysis you would recommend?The owner of MLEB also thought about marketing strategies that emphasized customer retention. He thought that if he increased the customer service staff and developed an individualized and customized e-mail newsletter for each customer, that customers would be more loyal to MLEB. One plan was more aggressive – had higher costs more but also increased customer retention to a greater degree. First, change all numbers back to the default spreadsheet values shown in number 2 above.Plan A changes retention and maintenance costs for current customers (B10) to $20 and customer retention rate (B9) to 80%. Plan B (less aggressive) changes retention and maintenance costs for current customers (B10) to $15 and customer retention rate (B9) to 70%. Using customer equity as your evaluation tool, would you recommend either strategy be used in place of current practice?Using your intuition, do you think that this strategy should change any other variables in our model?Is there any other analysis you would recommend?A third approach might be to work with current customers to more aggressively encourage add-on sales. The owner of MLEB had ideas about a series of e-mail delivered promotions that would encourage customers to increase the frequency of their shopping visits to MLEB and the amount they spent each time. The marketing manager thought he had a plan that would increase retention/maintenance costs to $20 per customer, but would grow customers annual purchases more quickly (at a rate of 35% per year). On the downside, he was worried that the more frequent messages might have a detrimental effect on customer retention. First, change all numbers back to the default spreadsheet values shown in number 2 above. Change the retention/maintenance costs (increase cell B10 to $20) and increase current customer annual purchases more quickly (increase cell B11 to 35%). On the other hand, the more frequent “selling” messages to current customers might have a detrimental effect on customer retention – so we reduce that to 55% (cell B9). Using customer equity as your evaluation tool, would this be a good strategy compared to current practice?Using your intuition, do you think that this strategy should change any other variables in our model?Is there any other analysis you would recommend?NOTE: Question 3 is not designed to demonstrate the superiority of one type of strategy (acquisition, retention, or add-on sales). Clearly this depends upon the other numbers in the spreadsheet. Also, the spreadsheet should not be your only guide and a sensitivity analysis must be conducted, too. There should be enough marketing research to have confidence in the assumptions you make. Next, let’s plug in some number that might more accurately reflect a business marketer’s situation. Here assume we have an electronics wholesaler (Cartagena Wholesale Electronics Supply – CWES) that sells products to many electronics manufacturers. The marketing strategy relies primarily on personal selling to acquire new customers and telemarketing to maintain the customers. Numbers for this type of firm might look more like the following:1. Acquisition costs per customer$1,800 2. Average revenues from a new customer in first year $10,000 3. Contribution margin 20%4. Number of new customers in Year 12005. Number of new customers added due to marketing efforts256. Customer retention rate80%7. Retention/maintenance costs for current customers$400 8. Annual revenue growth from customers 8%9. Cost savings (change in contribution) for retained customers1%10. Referrals from current customers10%11. Price premium from current customers0%12. Discount rate for present value calculation3%Change the spreadsheet to reflect the numbers for CWES listed above (if you do it correctly you should have Customer Equity = $1,251,714). Assume that these numbers are a pretty accurate estimate of the firm’s current strategy. Develop three different strategies – One that emphasizes acquisition of new customers, One that focuses on increasing customer retention, and Finally one that promotes add-on sales.For each strategy, describe the types of actions you propose (think about what a marketing strategy entails – 4 P’s and the target market). Make some reasonable assumptions about how your changes would impact variables in the model. I realize that this is a bit of a “guess” since you do not necessarily understand this market – but give it a try. Use common sense and what you have learned as a marketing major. If you were hired by CWES, how would you improve your estimates of these numbers? Change the numbers in the spread sheet to reflect your new estimates. What were the changes in customer equity? What other analysis would you recommend?

DISCUSSION ASSIGNMENT INSTRUCTIONSIn your replies, please respond to classmates who explored a different culture.The student must then post 2 replies of at least 200-300 words. Any articles cited must have been published within the last five years. Acceptable sources include the course textbooks, the Bible, course presentations, course resources, and articles published in peer reviewed journals. Sources should be cited in APA format, current edition.Please respond please to the following 2 posts separatelyPosted by J.MLearnings to Incorporate When Counseling Latino(a) ClientsThe Latin American traditional gender roles of machismo and marianismo are strongly incorporated in the culture, yet often met with resistance by whites in the US, viewing the roles as a step backwards from feminist progress (Nuñez et al., 2016). The machismo role is one of male privilege with a focus on the male being responsible for the family, acting as head of the family and guiding the wife and children through life (Liberty University, n.d.). Marianismo is a gender role modeling the Virgin Mary, where the female takes on a role of nurturing the family while having a willingness to suffer for all family members, placing herself last (Liberty University, n.d.). Understanding these traditional roles is of great importance for a counselor who must understand and show respect for the culture, yet be attuned to nuances that may signal abuse or oppression. When counseling Latino(a) clients, a counselor may need to educate the wife on the differences between abuse and traditional cultural roles, as this may become confused within a relationship that involves domestic violence or psychological abuse (Liberty University, n.d.).These gender roles may also impact the Latino(a) client’s susceptibility to negative emotions and cognitions (Nuñez et al., 2016). Nuñez et al. (2016) conducted a study across multiple Latino(a) cultures with participants from Puerto Rico, Mexico, Cuba, Central America, South America, Dominican Republic and other backgrounds where clients self-identified as Hispanic. The participants ranged in age from 18-74. The study revealed that particular aspects of the machismo and marianismo gender roles were correlated with greater levels of negative thought patterns and emotional disturbances. The results were similar across the individual cultural groups, sex, and acculturation levels. It is important for counselors to understand the specific components of these results, as they may inform the necessary treatment and interventions needed when working with multicultural clients.The strong orientation towad family, or familismo, is another important concept for counselors to incorporate in their work with Latino(a) clients. Familismo involves a person taking careful consideration of family members when making decisions, even extended members and religious godparents (Hays & Erford, 2018). Clients often bring family members to counseling sessions for additional support because the family is so fundamental to the culture (Liberty University, n.d.). Dr. Elias Moitinho (Liberty University, n.d.) asserts that when a counselor is working solely with the client it may be appropriate to request for family members to be incorporated in the treatment process.My Cultural Background and Challenges Expected When Counseling Latino(a) ClientsLiving and intending to practice counseling in Florida once licensed, I fully anticipate having numerous Hispanic/Latino clients due to the high population of that cultural group in my state. I grew up and have spent most of my life in the Midwest and New England with minimal exposure to this cultural group. I recognize that my lack of experience is an obstacle to work through and prepare for my professional work. It is important that I find opportunities to develop relationships with Latino(a) individuals. I have begun to do this through my church and gym, and I am thoroughly enjoying the friendships that have begun with people from Cuba, Chile, Columbia, and Mexico.Initially, I viewed my unfamiliarity with the culture only as a disadvantage, feeling unprepared to work with this client group. However, I can now also appreciate that I did not grow up with the discrimination toward this group that is so prevalent in Florida. I have interacted with many native Floridians who are adamant that the high levels of crime, murders, kidnappings, gangs, and drug trafficking are a result of the influx of immigrants to South Florida. It benefits me to have the perspective of an outsider as I listen to the stories and concerns of both native Floridians and immigrants.The trauma experienced by many immigrants prior to leaving their homeland is horrific and the effects are seen for years, even a lifetime post-immigration (Rahill et al., 2018). It is important for counselors to advocate not only for their immigrant or multicultural clients but also for collaboration with social justice workers in the native countries to decolonize the existing perspectives in hopes of fighting the oppression, violence and psychological trauma being experienced (Enz, 2018). Scripture reminds us, “When they were few in number, a handful, and strangers there, wandering from nation to nation, from one kingdom to another, he let no one oppress them; for their sake he rebuked kings: ‘Do not touch my anointed, to my prophets do no harm’” (New American Bible, 1 Chronicles 16:19-22).ReferencesEnz, M. (2018). The Haitian flight for freedom in Maryse Condé’s Rêves amers and Marie-Célie Agnant’s Alexis d’Haïti. Contemporary French and Francophone Studies, 22(5), 553-561. doi: 10.1080/17409292.2018.1580470Hays, D. G., & Erford, B. T. (2018). Developing multicultural counseling competence (3rd ed.). Pearson.Liberty University (n.d.). Essentials for counseling Hispanics/Latino(a)s . Retrieved May 3, 2021 from https://libertyuniversity.instructure.com/courses/69666/pages/watch-essentials-for-counseling-hispanics-slash-latino-a-s?module_item_id=7700567New American Bible. (Revised Edition [NABRE], 2011). Books of the Bible Online. https://bible.usccb.org/bible (Original work published 1986)Nuñez, A., González, P., Talavera, G. A., Sanchez-Johnsen, L., Roesch, S. C., Davis, S. M., Arguelles, W., Womack, V. Y., Ostrovsky, N. W., Ojeda, L., Penedo, F. J., & Gallo, L. C. (2016). Machismo, marianismo, and negative cognitive-emotional factors: Findings from the Hispanic community health study/study of Latinos sociocultural ancillary study. Journal of Latina/o psychology, 4(4), 202–217. https://doi.org/10.1037/lat0000050Rahill, G. J., Joshi, M., & Shadowens, W. (2018). Best intentions are not best practices: Lessons learned while conducting health research with trauma-impacted female victims of nonpartner sexual violence in Haiti. Journal of Black Psychology, 44(7), 595-625. https://doi.org/10.1177/0095798418810054 Posted by K.J During Module 3, I learned a lot about Native American culture and values. One of the themes that stuck with me the most is the roles that community plays in cultural identity development. For more traditional Native Americans, the tribe is an interdependent system of members seeing themselves as a part of a greater whole as opposed to one group composed of separate individuals (Garzon, n.d.; Hays & Erford, 2018). Identity rooted in their families and tribal heritage is not uncommon, unlike in majority culture (Hays & Erford, 2018). Another would be the difference in familial structure. A person does not have to be a blood relative to be considered family and it is not uncommon to claim those that are not blood relatives as family (Hays & Erford, 2018), which could be a helpful consideration when gathering genealogical information. It was also noted that members of the community and extended family are often involved with the raising of children, with grandparents generally playing a significant role, which may also differ from many mainstream American households (Hays & Erford, 2018; McGoldrick et al., 2005). Other aspects of counseling Native Americans to take into consideration that I made note of include but are not limited to: communication styles, the role of spirituality, treatment, and information regarding the history of Native Americans, which Hays and Erford (2018) and McGoldrick et al. (2005) listed as a key element in working with this population.According to McGoldrick et al. (2005), for counseling with American Indians to be successful, counselors should be aware of three things – the differences between the Native and dominant cultures, the level of assimilation for each client and their family, and the impact of genocide. In a study conducted by Giordano et al. (2015), Native American participants were interviewed to gain their perspective on the education of Native culture and aspects of counseling. Fourteen participants were asked to give their views on what they feel is important about their culture as well as what they feel counselors and counselor educators should know. Across the domains that were discussed, cultural strengths and values, oppression, and areas of health needs appeared to be of higher importance to over half of the participants. I appreciated getting to learn about the perspectives on mental health and education from members of this population.When I think of what could present as a struggle with me for working with this population, silence comes to mind. McGoldrick et al. (2005) asserted that while working with Native cultures, counselors need to be more aware of silence, non-verbal communication, and their urges to break silence, as these moments could be meaningful for the client and allow them to gather their thoughts. While working on counseling skills in other courses, I have already recognized some of my tendencies in these areas and have started to address them. While I have found that I am generally comfortable with silence in most settings, I recognized that this is not always the case within counseling. In the future, I will continue to work on being mindful of my habits and what each client may feel is important so I can be respectful of their values and needs.ReferencesGarzon, F. (n.d.) Native Americans. [PowerPoint slides]. Liberty University. https://libertyuniversity.instructure.com/courses/…Giordano, A., Prosek, E., Schmit, M., & Wester, K. (2019). “We are still here”: Learning from Native American perspectives. Journal Of Counseling & Development, 98(2), 159-171. https://doi.org/10.1002/jcad.12310Hays, D., & Erford, B. (2018). Developing multicultural counseling competence (3rd ed., pp. 394-426). Pearson.McGoldrick, M., Giordano, J., & Garcia-Preto, N. (2005). Ethnicity & family therapy (3rd ed., pp. 43-53). Guilford Press.

I’m working on a management report and need support to help me learn.Seeking
for research paper/essay writing assistance. There are 5 open questions
around Governance, Risk and Compliance that would need to be addressed
in consideration of the below requirements:1. The assignment requires regulatory and compliance expertise from an excellent English speaker.2.
Answers should be made under US legislation (possibly New York) with
some comparisons with the EU legislation. Field of choice: IT.2. Please collate the assignment as a single document in a Microsoft Word format. 3. All marking is anonymous, which means your name should not appear on your work. 4. All work should be properly referenced. 
5.
The total word count for this assignment should be no less than 3,300
(approx 12 pages). This includes all in-text references and appendices
but excludes any footnotes, reference page or contents page. N.B.
Appendices should only be used in exceptional circumstances and should
consist of only brief extracts or tables. 
6. The number of words per part of the question should be in proportion to the number of marks allocated. 
7. Please see below the questions – appreciate your efforts!Delivery Date of order : 11-Jun-2021Q1 Explain
why internationally agreed standards of regulation are important,
highlighting the benefits from having these in place at both an
international and jurisdictional level. Support your answer with
relevant examples. DRAFTING NOTES: Focus is on the different
roles of internal stakeholders involved in supporting effective GRC
practices within regulated firms and this could include those such as
the board, the compliance function, risk management operations, for
example. However, irrespective of the selections made it is how the
writer support their selection (through consideration of relevant
responsibilities, resulting activities and so on) and provide examples
in doing so that will effectively demonstrate knowledge and
understanding. Examples should therefore be apparent, ideally one for
each of the stakeholders referred to, to illustrate how the activities
of each contributes to the effectiveness of the approach overall. Types
of topics that could be covered here include supporting effective
culture, policies, systems, controls, training, education and so on,
with, examiners assessing efficacy in how well these support their
intended purpose and explanation provided.Q2 Identify
two regulatory directives or initiatives that have been implemented, or
are in the process of being implemented, in a jurisdiction and sector
of your choice. Consider the implementation process and show, through
the use of practical examples, how this has impacted or has the
potential to impact upon your chosen jurisdiction and sector, and on a
particular regulated firm within that jurisdiction/sector. DRAFTING
NOTES: the goal is to demonstrate the relevance of the chosen bodies
activities for the overall regulatory environment and also for a
particular jurisdiction, so examiners would expect to see consideration
of this in respect of topics such as international/local standards,
jurisdiction/sector aims and objectives, global initiatives/focus, and
such like, with practical examples provided in support of the commentary
included. Q3 Describe the assessment
made by the regulator of a sector and jurisdiction of your choice prior
to a firm being authorised by them. Within this, explain the purpose and
methodology of this assessment, make clear the relevance of this for
the firm and provide examples to illustrate the approach adopted. DRAFTING
NOTES: The writer shall select an example of failure in corporate
governance in a regulated firm that has occurred within the last five
years. Unfortunately, there are many of these to choose from (a number
of which are referred to throughout the earlier Units of the course
text). Having selected such an example, an effective answer should
briefly describe what happened (with an emphasis required here on a
description, rather than more generally writing about, together with
relative brevity) then assess the consequences for the firm involved (so
there should be some form of assessment apparent). The writer should
provide their views, therefore views should be apparent, on the lessons
that could be learned from that failure – this is the focus of the
latter part of the question. Focus here is to demonstrate practical
understanding of corporate governance and its relevanceQ4 Thomas
is a member of the compliance function team at a firm regulated in a
jurisdiction and sector of your choice. He has been asked by his line
manager, the head of regulatory compliance, to contribute to an upcoming
training day for new members of the team by preparing a paper to act as
the basis of part of the training. In this, he has been asked to
demonstrate why and how a wide range of matters – such as an economic
downturn, the emergence of scandals, or other such significant events –
have the potential to influence the development of regulation in that
jurisdiction, and to explain the relevance of this development for firms
regulated within that jurisdiction and sector. With reference to the above scenario and to the fundamental objectives of regulation: discuss
why and how matters such as an economic downturn, the emergence of
scandals, or other significant events have the potential to influence
the development of regulation in your chosen jurisdiction and sector,
and highlight and recommend the most important messages you, as a
compliance professional, would want to ensure were communicated to new
staff members attending a training day (such as that referred to in the
scenario), supporting your views with reasoning and examples. DRAFTING
NOTES: This question draws on topics referred to across the earlier
units of the course text. Regulatory focus, themes, supervision
requirements, fit and properness test, and wider topics such as
reputation are all possible considerations in answering this question,
which references the information provided by fines to act as a backdrop
to assessing the writer’s understanding of why the regulator’s focus is
of importance to regulated firms. In a satisfactory answer, the writer
should identify one of the themes evident from recent fines issued by a
regulator of a sector of their choice, selecting appropriate examples to
illustrate their views. Themes such as focus on individuals, honesty
and integrity, system and control failings, size of fines, etc. are
examples of what might be apparent but here it is again not so much the
theme that the candidate highlights but how they have supported their
comments on this through their selection of examples to illustrate their
views that is most important. Specifically, the writer need to discuss
(i.e. there should be inclusion of the facts and some interpretation
from different sides of the argument, with the aim of arriving at a
conclusion, rather than just writing generally around the subject
matter) and make clear what can be inferred from these themes about the
current and intended focus of the regulator (this is an opportunity for
the candidate to demonstrate their knowledge about the current and
intended focus and the way in which the regulator is prioritising action
in these areas), then explain (so an explanation should be apparent,
again rather than just writing about) the relevance of this theme to a
firm authorised by that regulator (for example covering topics such as
prioritisation of issues, hot topics, areas of focus within the firm,
etc., as appropriate re the nature of that firm and its
products/services)Q.5 The transparency and accountability of the regulator is crucial to the effectiveness of the regulatory system. With
reference to the chosen jurisdiction, regulated sector of IT and to the
above statement, evaluate the responsibilities of the regulator(s),
showing how the regulator’s transparency and accountability is ensured
and demonstrating the relevance of this for the effectiveness of the
regulatory system overall. You should include examples to support the
points made. DRAFTING NOTES: This question provides the writer
with an open opportunity to demonstrate their thinking around a topic of
practical relevance, consideration of which is inherent within the
field. Reasonable responses will demonstrate consideration of the
various factors that contribute to the statement and discuss these (i.e.
there should be inclusion of the facts and their interpretation from
different sides of the argument, with the aim of arriving at a
conclusion) however the broad nature of the question phrasing gives
scope for the writer to be open in their approach and, in so doing,
provides more able individuals with the opportunity to really
demonstrate depth of practical understanding around the issues at hand.
In an effective answer, the question posed in the statement will have
been addressed – essentially this should form the backdrop to the
discussion. There should be some form of evaluation of the impact of the
different approaches in the context of its impact on GRC activities,
which requires the writer to consider the impact of working in an
environment/within a culture of just meeting minimum requirements (for
example with a focus on box ticking, doing the minimum possible, etc.)
compared to working in one in which all act in an ethical way more
generally (i.e. where meeting expectations re compliance is part of
normal day-to-day business practice). Each of these opposing types of
business culture would have a definite practical impact in terms of how
the firm and those within it viewed compliance and related activity,
with obvious consequences for many, including the compliance function
and how they approach their role. In short, numerous topics for the
writer to choose from in their discussion, with examiners expecting to
see addressing of the different elements and assessing predominantly on
how effectively the writer have utilised their choice of topics to
address the main focus of the question. The writer should include
examples that relate to the chosen topics and their discussions around
them. Real life examples would be useful, whilst illustrative examples
are of course acceptable.Regardingsources/references: please use at least 10 sources includingthe International Compliance Association (ICA) online materials togetherwith academic books and other relevant materials. N.B. Plagiarism freeis a MUST. Screens will be made using Turnitin detection software thatchecks for passages found elsewhere on the Internet, in books andjournals, or in work previously submitted. All citations must be inlight of the Blueprint citation ed 19th and or more updated.

Discussion RequirementsA substantive comment should be approximately 300 words or more for each response (A total of 1 response).Read the initial comments posted by your classmates and reflect upon them.Before writing your comments:Review the Discussion grading rubric to see what is expected for an excellent discussion, in order to earn full credit.Review some resources to help you synthesize, such as the following:Sullivan, J. (2011). Strategies for Synthesis Writing. Retrieved from http://www.findingdulcinea.com/features/edu/Strategies-for-Synthesis-Writing.htmlNOTE: You are required to cite sources and include a reference list for the second post if it is simply your opinion. However, if your opinion is based on facts (as it should be), it is good practice to strengthen your position by citing sources.Be sure to meet all of the criteria in the rubric, as noted in the instructions above.Third post for each module discussion:Read the initial and secondary comments posted by your classmates and reflect upon them.Directly respond to at least one classmate in a way that extends meaningful discussions, adds new information, and/or offers alternative perspectives.MY POSTDO NOT RESPONDClassmates and Professor,Disaster managementDisasters and emergencies require a good response from different bodies, coordination of different bodies is critical as it helps to handle the incident quickly. The national response framework provides a framework on how the organization should integrate, unify and coordinate in response to any disaster. Community lifeline, these are the services once enhanced. They help ensure continuous operations of significant government and business functions vital to human health, safety, or economic security. They are two community lifelines that allow strengthening the response planning and operations. First, the community lifelines depend on one another and are very vulnerable to causing failures. Stabilizations of the community lifelines have mainly relied on the business and the infrastructure owners and the operators who are well equipped with the expertise and responsibilities to handle emergencies. The national response framework aims to develop plans that involve the community and integrate continuity, building the capabilities to respond to disasters among different sectors. The National response framework provides that collaboration between private and the NGO organization will be highly advocated to stabilize the community lifelines and restore services in affected areas. The national response framework lays different new initiatives that outperform the existing networks that involve business and infrastructure owners to have some part in the emergence management (Bisri & Beniya, 2016).The National response framework’s objective is to build the capabilities to respond to different disasters among businesses and the infrastructure sectors (U.S. Department of Homland Security, 2019). The health sector and the other emergence team should offer critical services like first aid, ambulances to aid in the transportation of the affected people in case of a disaster to the health facilities. The fire management response team should always be availed in every scene where the disasters have occurred to assist in the rescue mission. The health care services, emergence response team, and the firefighters should educate the public on the first aid cases where they can be able to handle some of the minor issues in the case of disaster; they should offer some of the training on the evacuation measures to aid in reducing the number of causalities. The government should collaborate in responding to disaster by providing the evacuation places, finances, and the resources to handle the disaster and offer some resources to the affected. Law enforcement agencies and other response agencies should coordinate to prevent disasters from occurring like terrorism and cybercrimes as they can be stopped before they stimulate more damage. Proper coordination of different agencies in the restoration of commercial and infrastructure operation after an attack can be achieved by installing security features in the business areas like CCTV and securing the computers with some security features to prevent data loss through cybercrime. The law enforcement agencies, together with the business owners, can use the communication made by the attackers through social media platforms to arrest them. The NGOs and the private sectors should offer some financial assistance and other necessities to deal with the disaster when they occur; this will help improve the community lifelines and restore the services. The planning and the response organization coordinate to reduce the risks by evaluating the potential threat, urge resiliency in the infrastructure, and making proper plans for the offering of the services. To improve the planning and the execution measures, the organization in charge of the disaster should have adequate data regarding the hazards and the risks that can occur, which can be shared with the emergency response team to ease the operation of improving the community lifelines (Stallings, JD & Faust, JD, 2016).PedroReferences:Bisri, M., & Beniya, S. (2016). Analyzing the National Disaster Response Framework and Inter-Organizational Network of the 2015 Nepal/Gorkha Earthquake. Procedia Engineering, 159, 19-26. https://doi.org/10.1016/j.proeng.2016.08.059Stallings, JD, M., & Faust, JD, W. (2016). Drafting, revising, and updating local emergency operations plans: The National Response Framework and the Emergency Support Function Annex model. Journal Of Emergency Management, 7(2), 11. https://doi.org/10.5055/jem.2009.0001U.S. Department of Homland Security. (2019, October 28). National Response Framewor: 4th Edition . Retrieved from https://www.fema.gov/sites/default/files/2020-04/N…_________________________________________________________________________________________________RESPONSE 1Hi Class,There are five core capabilities of the National Response Framework they are Prevention, Protection, Mitigation, Response, and Recovery. They are all important in that they are all a step in the path of creating a plan for the communities that will assist in the “goal of a secure and resilient nation” (Federal Emergency Management Agency, 2020). Mitigation is a key component of the National Response Framework. The evaluations and planning for disasters that are conducted prior to an actual disaster help to identify the shortcomings that are present and will impact the successful response to the disaster.The identified effects are evaluated to determine their severity and what steps can be taken to prevent the disruption of services. The goal of mitigation is to minimize the effect that the disaster has on the community. The mitigation factors that are taken are developed to reduce the impact of specific disasters to allow for a faster return to normal following a disaster. The creation of a 50- or 100-foot standoff distance “depending on the type of facility and the perceived threat” (Madsen, 2006), and stricter building codes were established because of the bombing of federal buildings. The development of storm shelters in businesses and back yards throughout Oklahoma is mitigation of tornado activity in the state. California building codes have adapted to the threats of Tsunami and Earthquakes as have Louisiana building codes due to Hurricane threats. The development of National Cyber Policy security protocols to secure the cyber-linked infrastructure. The National Security Agency states that “the cybersecurity functions are: Identity, Protect, Detect, Respond, Recover” (National Security Agency, 2018). The necessity for the mitigation of threats to the nation has assisted in each of the four other core capabilities to ensure the resiliency of the nation as a whole.IsmaelReferencesFederal Emergency Management Agency. (2020, October 29). National Response Framework. Retrieved from FEMA: https://www.fema.gov/emergency-managers/national-preparedness/frameworks/responseMadsen, J. (2006, April 3). The Evolution of Government Buildings. Retrieved from Buildings: Smarter Facility Management: https://www.buildings.com/articles/35660/evolution-government-buildings#:~:text=Most%20government%20buildings%20now%20have%20either%20a%2050-foot,and%20leased)%20are%20utilizing%20shatterproof%20or%20blast-resistant%20glass.National Security Agency. (2018, March). NSA’S Top Ten Cybersecurity Mitigation Strategies. Retrieved from Cybersecurity: https://www.nsa.gov/Portals/70/documents/what-we-do/cybersecurity/professional-resources/csi-nsas-top10-cybersecurity-mitigation-strategies.pdf__________________________________________________________________________________________________Module 4 – BackgroundDISASTER RESPONSE AND RECOVERYRequired ReadingBharosa, N., Lee, J., & Janssen, M. (2010). Challenges and obstacles in sharing and coordinating information during multi-agency disaster response: Propositions from field exercises. Information Systems Frontiers, 12(1), 49–65. Available in the Trident Online Library.Elledge, B. L., Boatright, D. T., Woodson, P., Clinkenbeard, R. E., & Brand, M. W. (2007). Learning from Katrina: Environmental health observations from the SWCPHP Response Team in Houston. Journal of Environmental Health, 70(2), 22–26. Available in the Trident Online Library.Federal family responds to Hurricane Irma. (2017). FEMA. Retrieved from https://www.fema.gov/news-release/2017/09/11/feder…Kapucu, N, Arslan, T., & Demiroz, F. (2010). Collaborative emergency management and national emergency management network. Disaster Prevention and Management, 19(4), 452–468. Available in the Trident Online Library.Lohrmann, D. (2017). On emergency preparedness: What have we learned after Harvey and Irma? Government Technology. Retrieved from http://www.govtech.com/blogs/lohrmann-on-cybersecu…National Incident Management System. (2017), 3rd. Ed., FEMA. Retrieved from https://www.fema.gov/media-library-data/1508151197… . Read pp. 24-33.National Response Framework, Fourth Edition. (2019, October 28). Retrieved from https://www.fema.gov/media-library-data/1572366339…Wise, C. (2006). Organizing for homeland security after Katrina: Is adaptive management what’s missing? Public Administration Review, 66(3). Available in the Trident Online Library. Read the section: “An Adaptive Management Model for Homeland Security.”Required WebsitesDisaster Response and Recovery. DHS. https://www.dhs.gov/disaster-response-and-recoveryIncident Command System Resources. FEMA. https://www.fema.gov/incident-command-system-resou…